Our Office

287 Richmond Street West
Suite 400
Toronto, ON M5V 1W2
Canada

Email

[email protected]

We typically respond within one business day.

Hours

Monday - Friday
9:00 AM - 5:30 PM EST

Consultations available by appointment outside these hours.

What to Expect

When you reach out, here's what happens next:

  1. Initial response: We'll acknowledge your inquiry within 24 hours and suggest times for a brief discovery call.
  2. Discovery call: A 30-minute conversation where we learn about your situation, challenges, and goals. No sales pitch—just listening.
  3. Custom proposal: If there's alignment, we'll send a tailored proposal outlining our recommended approach, timeline, and investment.
  4. Decision time: Take whatever time you need to review. We're happy to answer questions or adjust the scope.

Common Questions Before Reaching Out

Do you work with companies outside Canada?

Yes. While we're based in Toronto, we've partnered with organizations across North America and occasionally internationally. Most of our work can be delivered remotely with strategic in-person sessions.

What's the typical timeline from first contact to starting work?

Usually 2-3 weeks, depending on your decision-making process and our current capacity. For urgent situations, we can sometimes accelerate.

How do you handle confidentiality?

Everything we learn about your organization stays confidential. We're happy to sign NDAs before any substantive discussions. Case studies are never published without explicit written permission.

Find Us

Toronto cityscape

Located in the heart of Toronto's business district, steps from Union Station.